Wellness Advisor

WELLNESS ADVISOR

The Opportunity
Our client Kenya is an exciting and newly established rapidly expanding healthcare organization located in Nairobi, Kenya. The Company’s pioneering work spans multiple facets of population health management through the enablement of innovative patient-centric technology solutions.
Our members have easy access to low cost, high-quality healthcare services from the comfort of their homes/offices or when travelling using the Company’s virtual telehealth platforms and mobile application. We are at the forefront of the development of quality patient support through the Company’s disease management programs, hospital at home program and virtual clinics for the Company’s B2B, B2C and B2G clients. You will have every opportunity to not just develop your career and grow professionally but also achieve personal satisfaction making a positive difference to patients’ lives.

Key Responsibilities
1. Plan and manage programs in accordance with operational, quality, safety, and service standards and coordinate the planning and delivery of wellness campaigns including health awareness, educational campaigns, behaviour change programs, health assessments/screenings biometric events, incentive programs, health fairs and more
2. Assist in developing and implementing Strategic plans of TruDoc 24x7
3. Motivate and educate the wellness department staff
4. Coordinate and plan wellness programs including health consultations, awareness sessions, educational campaigns and workshops with members/patients ensuring their success through well-defined measurement criteria
5. Keep abreast of current national wellness and wellbeing initiatives and activities
6. Explore ideas and opportunities to personalize the program to increase client participation
7. Participate in inpatient care by creating individualized meal plans based on clients’
needs, health condition, and medical program
8. Assist the clients to work towards their goals and objectives and achieve progress
9. Develop and prepare statistical reports, including documentation of patient assessments and nutritional care plans in medical records utilizing electronic database and software programs
10. Monitor the department staff performance and ensure that it is as per the required standards
11. Develop a Performance Management System for the Department (KPIs) and for the individuals (Annual Performance Assessment)
12. Submit a periodic report to the Chief Compliance Officer on the Department plans, performance, challenges and recommendations
13. Conduct regular meeting with all department staff to ensure the smooth running of the work
14. Prepare duty rota for department staff
15. Perform any other job-related task given by the CEO

Additional Details. 
You will be required to attend regular training on Basic Life Support BLS, ACLS, Communication and interpersonal skills
The job requires working (40 hours per week) of duty hours

Skills and attributes for Success
1. Information technology skills
2. Strong interpersonal skills
3. Bilingual
4. The ability to work both independently and as a part of a team with enthusiasm, initiative and creativity. Able to attend to detail, work under pressure, and prioritize.
5. Skills in program development, implementation, marketing and promotion.

Managerial and leadership skills
To qualify for the role, you must have:
1. Bachelor’s degree in nutrition, nutrition and dietetics, or any relevant speciality
2. MoH License, Nutritionist or Clinical Dietitian
3. At least 5 years work experience in clinical care with patients

What working at the Company offers
1. A competitive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to The Company’s business. In addition, we offer:
2. Support, coaching, feedback and opportunity to work with veterans of the telehealth industry.
3. Opportunities to develop new skills and progress your career.
4. The freedom and flexibility to handle your role in a way that’s right for you.
5. The peace and contentment of always "Doing the Right Thing” and making a difference to someone’s life.

Join us in building a better working world!